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What To Do When A Prospect Vanishes

What To Do When A Prospect Vanishes

We’ve all been there. The meeting’s gone well, your prospect seems enthusiastic and you’re confident that within a week, a significant sale will be made. Like any pro, you closed the conversation with a follow-up phone call scheduled in and have even sent a...
The Role Of Live Chat In Business

The Role Of Live Chat In Business

Live Chat is  starting to change the face of business. There have been recent studies conducted on Live Chat to determine the effect that it is having on online businesses and customer satisfaction. The results indicated that Live Chat is generally preferred by the...
The Role Of Social Media In Business

The Role Of Social Media In Business

There’s no denying that social media is here to stay. Just as businesses 15 years ago had to start setting up websites to keep up with the crowd, you now need to invest in social media if you want to compete. What’s the role of social media in business...
Why are enquires SO important?

Why are enquires SO important?

There are only three ways to grow a business: 1. Increase the number of customers 2. Increase the average transaction value per customer 3. Increase the number of transactions per customer …and you cannot do any of them unless you have a constant supply of quality...
Capture Everything You Do

Capture Everything You Do

It’s my experience that most businesses do things for prospects and customers that they don’t tell them about. And that’s a massive miss because they should at very least be making a virtue of it. Worse still they are not charging for it and it may be costing a load...